First Time Access:
This is a quick reference guide to help you through the process of logging into your registered online course(s).

Is there an Orientation for online students new to Distance Learning?
Yes, there is the Online Course Tools Tour. It is a combination of viewing a video and one hour virtual session offered approximately one week prior to up to 3 weeks after each semester. 
The Online Course Tools Tour will provide an introduction to the Virtual Campus environment, available online support services, and general use of the most commonly used course management tools such as email, discussions, dropbox, quizzes, viewing grades, and using online meeting rooms such as the Virtual Classroom or Zoom.
Is there a support site for online students?
Yes, it is called the Distance Learning website. It provides information on online classes, access to the online student handbook, tips for success, manuals and tutorials, FAQ’s, and much more. 
When can I Log into my online course(s)?
Depending upon when you registered, you should be able to login at the start of the semester. NOTE:  although you can login to D2L, you will not be able to view your course(s) till course start date. 
How do I log in?

Enter your BC email and password (jdoe1234@brazosport.edu) on the left of the page and click the Log In button.

What do I do if I can't log in?
It could be you do not have an active student account, your browser isn’t configured properly to work with our Virtual Campus, or you registered at a time where we missed loading you into the course. Contact the Help Desk (helpdesk@brazosport.edu | 979-230-3266) as soon as possible.
How do I get into my classes after I log in?
Although you can login to D2L courses will not be viewable till course start date. Once courses start click on a course title (panel). 

What do I do if I can't see my course(s)?
Listed are several reasons for not seeing your current course(s) all of which can be resolved by confirming with the HelpDesk (helpdesk@brazosport.edu | 979-230-3266 | Text Chat):
•	You have had recent name change since the last time you accessed online courses.
•	Access to courses have not been enabled
o	Course access is not allowed until 12:00 AM on the first day of the semester. Courses will remain invisible till that time.
•	You are not loaded into the course.
Where can I find additional support information?
There are several locations for technical and academic support.
•	Once logged in, scroll to the bottom of the page with the large blue Click for Help icon.
•	Once entered into a specific course, look on the right side of the page under the Student Support header.
•	Go to the Distance Learning website for manuals, FAQ’s, Online Student Handbook, and much more
•	If you are unable to attend one of our Online Course Tools Tour sessions you can view the orientation video based on language captioning preference: English Captioned Video / Spanish Captioned Video.